How to Protect Customer Loyalty with the Loyalty Management Solution
The relationship between a customer and a business is no different than any other type of relationship. It requires connection and trust by both sides to keep running smoothly, as well as commitment....
View ArticleThe Universal Banker: Using CRM for Banks to Provide the Outstanding Service...
While consumers are increasingly engaging with banks through mobile devices, that doesn’t mean the job of the teller is dying – far from it. Bank tellers are instead evolving into a role that is...
View ArticleOnline Shoppers Exceed In Store Shoppers on Thanksgiving weekend – Retail...
The National Retail Federation’s survey found that for the first time online shoppers (103 million online shoppers) in the US exceeded those that shopped in stores (102 million in store retail...
View ArticleFour Practical Ways to Earn Customer Loyalty with Loyalty Management
The customer is always right – this basic decree is Customer Service 101. So what better way to ensure your business is running effectively than by tracking customer needs and strengthening your...
View ArticleThe Evolving Retailer: Leveraging Online and In-Store Technology to Adapt to...
The retail industry is one of constant transformation. As consumer technology grows and innovates – connecting people with greater convenience and transparency – consumers’ expectations and...
View ArticleHow To: Simplify Recruitment with Human Resources in Microsoft Dynamics AX
Whether due to company growth or out of necessity to replace a prior employee, hiring can be a dizzying process to get through. Let Human Resources in Microsoft Dynamics AX navigate you through the...
View ArticleFive Ways Hitachi Ecommerce with Microsoft Dynamics AX Simplifies the Buyers...
Hitachi Ecommerce with Microsoft Dynamics AX provides business owners an end-to-end ecommerce solution that not only manages their online store efficiently, but also gives merchants an opportunity to...
View ArticleBuilding Loyal Customer Relationships: How the Loyalty Management Solution...
A loyal customer isn’t just a statistic – she’s a valuable member of your company’s sales team. A loyal customer doesn’t just make the purchases that contribute to your bottom line (although that is...
View ArticleIs Your Restaurant POS Helping or Hindering Customer Service?
The customer experience is a crucial differentiator for restaurants. If food and price are similar to other restaurants, what other factor will make a customer choose that particular business? Service...
View ArticleFour Tips to Increase Engagement with B2B Customers
Building long-term relationships is just as relevant to business-to-business (B2B) merchants as it is to their business-to-consumer (B2C) counterparts. Customers will be more willing and excited to...
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